Last updated on 2024 September 8
At TimelessNotes LIVE, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by TimelessNotes LIVE and how we use it.
Pursuant to the Republic of the Philippines Data Privacy Act of 2012 or RA10173, all personal information collected from and submitted through the TimelessNotes LIVE website will be treated with the strictest confidentiality, usage and disclosure of such in all forms.
We collect and manage your personal information as described in this privacy policy, unless stated otherwise.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@timelessnotes.live.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in TimelessNotes LIVE. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website and purchasing through our SHOP, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you make a purchase in our SHOP, we may ask for your contact information, including items such as name, company name, address, email address, and phone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
TimelessNotes LIVE follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies
Like any other website, TimelessNotes LIVE uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
For more general information on cookies, please read “What Are Cookies”.
When you purchase from our SHOP, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests
- Process payments and prevent fraud
- Set up your account for our shop
- Comply with any legal obligations we have
- Improve our shop offerings
If you create an account on our SHOP, we will store your username, name, address, email and phone number, which will be used to populate the checkout for future orders.
Payment Processing Policies
TimelessNotes LIVE accepts payments through PayPal and Bank Transfer/Deposit. When processing payments via PayPal, please note that some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and your billing information.
Please see the PayPal Privacy Policy for more details.
Third Party Privacy Policies
TimelessNotes LIVE’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party websites for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
CCPA Privacy Rights
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
TimelessNotes LIVE does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
Should you wish to contact us to request the removal of any personal information that may have been collected on our website as a result of any online activities or purchases you have made with us, please e-mail such requests to us at contact@timelessnotes.live.